FREQUENTLY ASKED QUESTIONS


Conference Events Services

What services are available for conference events and how do they work?

RSVP Service

Let us pre-register your participants for your conference call. We will gather the detailed information that will help you tailor your meeting for optimal results.

Notification calls

We will remind your participants of an upcoming conference either by fax, email or voice. We ensure that you have the people you need when you need them.

Back Door Line

Our Back Door Line service provides direct communication with the call operator without interfacing with the meeting. You stay informed as to what is happening on the conference.

Meeting Control®

Meeting Control provides a secure, encrypted, web-based application that lets you manage high-profile events more effectively. You are able to see what our operator is seeing. You control your conference event call so that it runs smoothly by providing real-time information about what’s happening. With Instant Instructions™ you can send messages to the operator and get an instant answer. The conference timer lets you start and stop at the best times to get your message out. Best of all, Meeting Control is so easy that there’s no training involved. You just do it.

Question & Answer Sessions

With a Q&A session, you can communicate your meeting goals without interruptions. Your participants remain in a listen-only mode during your presentation. At the conclusion of the presentation, our operator opens the conference to all parties for a one–at–a–time question and answer session.

Polling

If you need to know the opinion of your participants or need to conduct a survey, simply provide us with a list of your pre-assigned questions, and we will conduct a Polling session during your conference. Participants can indicate their preference by pressing a code on their touch-tone phone. We will then tabulate and provide you with instant results.

Participant List

Our participant list service provides you with accurate information about everyone on your call. We get the name, affiliation and any other important information that you may need.

Transcriptions

Don’t worry about taking notes during the meeting. Our transcription service will capture everything that happens on the call so that you can focus on more important matters.

Echo Replay

Your conference call can be digitally saved and accessed afterwards for your review or for anyone you would want to listen to it. Echo Replay conferences are available 24 hours a day, 7 days a week. Just dial the 800 number and enter your call’s passcode to listen.

Conference Stream™

How about having an audio broadcast of your conference over the web? With Conference Stream your event can be provided as an open broadcast or a secure web broadcast limited to listeners with your pin code. All it takes to listen in is an audio enabled computer and a web connection. The number of simultaneous streams is virtually unlimited.